Frequently Asked Questions
Everything you need to know about your Orlando Informer order
How long will it take for my order to ship?
Standard processing typically takes 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days depending on your location.
What is your return policy for merchandise?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that certain limited-edition items or final sale products may not be eligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products officially licensed?
Yes, all Orlando Informer Merchandise is officially licensed or custom-designed exclusively for our community, ensuring high-quality standards for every fan.