Returns & Exchanges

At Orlando Informer Merchandise, we want you to love your gear. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original, unworn condition with all tags attached to ensure a smooth processing experience.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.